Today’s market is transforming both rapidly and constantly. Therefore, businesses that want to be competitive have no choice but to adapt to these new trends. Many of the changes taking place are closely related to the development of new technologies allowing for modernisation of certain company areas, such as human resources. Below we take an in-depth look at the new possibilities offered by technological innovation in HR departments.
The main goal of technology use in HR departments is to enhance the employee experience and reduce management time by simplifying operations. This corporate digitalisation process is achieved through modernising company systems with advanced tools, such as SAP technology.
At NTT DATA, we have achieved mastery of SAP software and have defined a comprehensive, comfortable and innovative process to assist the digital transformation of HR departments. Our goal is to help our clients to:
The employee management capabilities of SAP technology can be divided into two categories: optimising the employee life cycle and increasing the efficiency of shift scheduling and tracking work hours. For example, this makes it possible for employees to check their schedule on their own device at any time, without having to wait for supervisors to send it to them. On the other hand, the company will have access to data on every employee at all times, regardless of whether they are currently in the phase of being interviewed, hired, onboarded, trained or something else.
Companies have to be prepared to monitor staff performance and focus on optimising the employee life cycle. This is the only way to identify the staff members with the most talent and to try to keep them at the organisation. In this sense, SAP software is particularly useful, since—as we have already mentioned—it offers a simple and secure way of storing key data on professionals as they progress through their professional life cycle.
Specifically, SAP implementation tools such as SuccessFactors enable more effective tracking of teams’ performance. In doing so, companies are kept informed of how different employees are performing at any given time and can quickly and appropriately address any problems faced by them. Moreover, this also comes with benefits for the employee experience.
In addition, as we will see below, SAP makes it easier to communicate with staff, which also has a positive effect on employee satisfaction. As a result, employees will be calmer and happier when performing their duties, resulting in improvements in task performance and benefits for the company. For example, if an organisation is successful in retaining the most talented individuals, it won’t need to dedicate as much time or resources to recruiting, hiring and training staff.
In addition to being a tool for optimising the employee life cycle, SAP technology is very useful for accurately tracking the hours worked by each employee and for organising their shifts.
To improve the functionality of this system, SAP uses a specialised shift planning and schedule distribution software called SAP Workforce.Thanks to this new application in the SAP ecosystem, in addition to having easier access to their schedules, employees will also be able to schedule or switch shifts, request vacations or days off, clock their hours and send their payroll data. Furthermore, company managers will be quicker to respond to them.
This advanced scheduling and time management system makes it possible for employees to manage themselves, thus allowing them to feel like a key part of their organisation. At the same time, it also comes with benefits for HR departments, as self-management allows to save operating costs and very valuable time which could be allocated to other important tasks.
At this point, it’s easy to see the advantages that SAP tools offer to both employees and human resources departments.
In the case of employees, SAP tools are a good way of both improving and simplifying the employee experience of the company’s administrative operations, including through schedule management, attendance records, process automation, regulatory compliance and permission management, among other administrative procedures.
Moreover, integration with systems like Qualtrics helps to enhance the feedback offered to teams and makes it possible for them to communicate with management directly. This tool makes it possible to implement a strategy of active listening through constantly collecting the comments and opinions of employees. In doing so, they are given a voice and the company obtains very valuable information on the work environment, making it possible to better resolve to any problems that may arise.
However, the most important benefit lies in the ability of SAP software to add fluidity and simplicity to these operations which could otherwise be very tedious and time-consuming, thus offering employees better opportunities to grow and prosper at the workplace.
While improving the employee experience, SAP technology simultaneously facilitates the activities of human resources departments. Using a unified database and system for scheduling shifts and recording and maintaining hours, as well as for transferring data to tools such as Payroll, makes the workflow faster and more efficient. This allows time and money to be saved, which can be dedicated to other activities that can’t be automated or digitalised, such as human interaction with employees.
At NTT DATA, we value the experience of employees and the work of human resources departments. We advocate investment in robust systems that enable efficient work thanks to the vast opportunities and ease of use offered by software such as SAP when it comes to the comprehensive digital transformation of any company.