The value of technology in HR departments
With only 13% of employees satisfied with their experience using traditional employee management systems that are time-consuming and complex, many companies have begun a modernization process of their systems that includes migrating to more advanced tools. SAP technology has the power to transform HR departments and elevate the experience of employees end-to-end, improving retention rates. With an increasing expectation of digitalization as the new norm, especially as younger generations join the workforce and are used to the functionality of technological advancement, here at NTT DATA we defined a comprehensive process to digitally transform HR departments with the help of SAP software. Due to our extensive knowledge in SAP technology, we manage to efficiently implement the full range of SAP products, allowing you to have a fully integrated employee journey and employee experience.
Complying with this expectation does come with benefits. Using SAP technology in employee management increases the accuracy of records, the speed of data processing and the accessibility of key information. Systems are streamlined to reduce mistakes and delays and increase functionality and focus. It’s a step forward from the limitations of traditional management systems.
So, what exactly are the capabilities of SAP in employee management?
Optimize the employee lifecycle
To maximize the retention of talent, the whole employee lifecycle needs to be considered, from the job search to the exit interview. Using SAP, the whole employee lifecycle can be monitored and optimized. It’s a secure and efficient way to store data about employees as they progress through departments in the process of interviews, hiring, onboarding, training and so on. All relevant information related to both operational and also employee experience, is safely stored and accessible to authorized personnel.
Critical points of interaction in the employee lifecycle can be identified by SAP technology so interventions can be made to ensure the employee is settled, happy and fulfilling their role. On top of this, the system can be used to implement an employee listening strategy that collects feedback consistently instead of waiting for specific instances. This gives employees a voice and the business a chance to respond in a timely manner.
Furthermore, employees can receive feedback as data collected about them is analyzed by SAP capabilities and a performance score is calculated. This provides an accurate picture of how the employee is doing and whether management and HR need to provide any further response. All this is to ensure the maintenance of a productive workforce that is a vital asset for any business.
Increase efficiency in shift planning and tracking work hours
A key capacity for the HR departments of certain industries such as companies in the manufacturing sector, is the ability to accurately track the hours worked by each employee and organize shifts. Utilizing SAP unblocks the barriers to seamless. SAP has allied with a market leader as SAP Workforce to enable shift planning and offer companies the option to distribute schedules. Instead of waiting on managers to send the upcoming schedules, employees can access their programmed shifts on their own devices. They have the functionality to request shift swaps, vacation and absence in the system as well as receive responses from management.
Depending on the country the business is operating in, there are requirements to maintain precise records of work hours, like in Spain. SAP Workforce meets this need. From the convenience of their own devices, employees can record their hours, receive verification from management, and have that data sent straight to the payroll system.
With advanced time planning and management software such as SAP Workforce, employees have the freedom to self-manage and be involved in key processes while managers are still able to monitor the situation with a clear picture of each employee. For HR, this saves operational costs and time that can now be spent on important tasks like person to person meetings.
Getting started with SAP for HR and employee experience
Powerful tools such as SAP Workforce have powerful capabilities for both improving core operational and administrative activities and elevating the experience of employees. They allow each individual employee the chance to grow and thrive in the workplace with smooth onboarding, easy management of their work schedule in the employee portal and the ability to make their voice heard through the listening capabilities of advanced software tools such as Qualtrics. Employees are also supported in fulfilling their role through the measuring of employee performance by SuccessFactor, another SAP integration tool.
This elevation of the employee experience in turn streamlines the activities of HR departments as it is easier to nurture and track individuals and less time is spent recruiting as retention rates increase. The administrative innovation SAP enables cannot be overlooked in itself. A unified database and system for shift planning, time logging, record keeping, law compliance and transferring data to payroll tools such as Central Payroll, makes the HR workflow much more efficient. This saves time and money while allowing HR departments to focus on what can’t be automated and digitalized – real human interaction with employees.
When setting up HR SAP systems, we recommend Workforce as the most powerful and flexible time planning and management software. It meets all requirements of shift planning, time logging, record keeping, law compliance and transferring data to payroll tools such as Central Payroll. It’s an advanced tool that creates an effective coalition between company and employee needs. It also has listening capabilities powered by Qualtrics. It complements the processing of Workforce to ensure the actions taken align with employee feedback. SuccessFactor is integrated with Qualtrics to measure employee performance. On their side, employees have a portal where they can both access key information and have their voice heard, unifying their work experience. Together these tools optimize the workflow of HR departments and the lifecycle of employees.
End-to-end HR department digital transformations that require implementing HR-specific SAP software is our speciality here at NTT. We manage the whole implementation process for the full range of SAP products, allowing you to have a fully integrated HR workflow and employee experience in one move. Whatever your specific needs for elevation and modernization, we’ll use our expertise to guide you to the best integration of SAP solutions for HR and implement the new software with minimal disruption.
As detailed by the various capabilities of SAP to streamline the work of HR and improve the employee experience, there are many benefits of using this technology. It increases the efficient use of time and money in key processes as they are automated and no longer done by hand. Employees are given a voice and able to self-manage which improves their satisfaction and performance. If businesses are to attract, retain and benefit from today’s talent, they need to bet on HR and invest in robust systems that allow them to work effectively in delivering a stand out employee experience from start to finish.
