Automation
Advances in automation now make it possible to leave routine and repetitive tasks up to technology. In doing so, employees can spend their time performing more strategic or more creative work. However, for this to be feasible, automation flows must be created in advance. Until recently, this required the intervention of experts and programmers who were not only familiar with coding, but also the company’s processes. SAP BTP’s automation module covers this need in the form of an intuitive and easy-to-use solution that designs forms, manages decision-making logic, and creates, adapts and organises process flows through simple drag-and-drop functionalities. Specifically, we are talking about SAP Build Process Automation, which also incorporates robotic process automation (RPA) technology.
This module offers a no-code interface that does not require programming knowledge. Business users can create automated workflows easily and quickly by using a repository of predesigned connectors for SAP and non-SAP solutions. From reading emails and documents in different formats to automating approval flows or extracting spreadsheet data, the possibilities are as vast as companies’ potential needs. This technology is particularly useful when working with very large datasets or with data from a variety of sources, as well as with more complex workflows that involve many people. This module also has a central space where automated processes can be published in order to make it easier for business users to access them.
Artificial intelligence and machine learning
Just like with automation, companies are starting to discover the possibilities of artificial intelligence. However, they are not yet sure how to apply it and where it can create the most value. This technology can help organisations optimise their processes, maximise their resources and boost their productivity. All it takes is one thing: knowing how to use it. SAP BTP contains an artificial intelligence module with four pre-trained models to extract information from different types of documents, whether in the areas of finance, supply, purchasing, human resources or sales/marketing. These models make it possible to classify or select them based on different criteria, for example.
As is the case for other SAP BTP modules, the artificial intelligence module has different application levels. The first level is that of the pre-trained models that are available in each S/4HANA module, which only need to be activated in order to be used. However, there is another level that consists of building and training new algorithms when those offered by the platform are insufficient. To make this possible, the AI module offers different tools and services allowing to create and train a company’s own in-house artificial intelligence ecosystem.
The artificial intelligence embedded in SAP processes allows, for example, to detect fraud, simplify accounting operations, predict demand and production needs, optimise staff selection processes or create personalised marketing messages. Moreover, SAP has developed guiding principles for the responsible use of artificial intelligence guaranteeing the transparency and security of its technology. These have been specifically designed to protect data and user privacy.
Artificial intelligence and automation are advancing quickly; for this reason, upcoming versions of SAP Business Technology Platform are likely to offer new capabilities. Therefore, thanks to its modular system of technology as a service based on a basic and strictly functional core, this platform will let your company continue to grow and innovate as new developments emerge in this field.
Become an intelligent company hand-in-hand with SAP BTP and NTT DATA
According to the latest studies, only 12% of companies using AI tools as a part of their business do so successfully. In order for this technology to have a real impact on results, you need the right implementation partner. NTT DATA is a SAP Global Strategic Service Partner, SAP Platinum Partner and will be at your side to guide you during all stages of the process. With the help of our team of specialists, your company’s SAP BTP implementation can be minimally risky and burdensome thanks to our strategic approach focused on your company’s objectives and the specificities of your sector.
Our team of more than 19,000 specialists across the globe will analyse your company’s processes and identify how SAP BTP’s automation, AI and machine learning functionalities can maximise your operating efficiency. Thereafter, we will help you plan a flexible end-to-end implementation, from model design to rolling out and maintaining your solution. Whether you are already working with a SAP environment or your own in-house system, we will adapt to your needs and make sure that you get the results you are looking for in a timely manner.
