LACE: the new customer-first methodology

One of SAP’s latest innovations is the LACE customer-first methodology, which aligns fully with NTT DATA’s customer-centric values. Based on the concepts of Land, Adopt, Consume and Expand, this iterative model places the customer front and centre of new developments and innovations.

At NTT DATA, the customer always comes first. That’s why we maintain a long-term relationship with our clients in order to acquire a detailed understanding of both their goals and needs, ensuring we can respond to them in the best way possible.

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