As part of a commitment to delivering high-quality service through deployment and beyond, NTT DATA encourages clients to leave their honest feedback on Gartner Peer Insights. Gartner is a respected review site for enterprise peers and each review is verified, with objectivity guidelines set.
One of the two most recent reviews is from a manufacturing company that works worldwide, offering services for the IT sector in Spain, France, Mexico, Chile, the US and more. Commenting on the deployment of SAP S/4HANA for daily use across the group, the client pointed out that the only thing they would do differently were they to begin the process again is select NTT DATA from the very beginning. The client gave a 5.0 out of 5.0 in overall user rating, commenting that NTT DATA is “Absolutely the right partner for any SAP S/4HANA engagement.”
The client’s requirements were to create internal/operational efficiencies, enhance decision-making and improve business process outcomes, among other functions. The universally positive comments demonstrate NTT DATA’s commitment to outstanding service and excellence in delivery: “Flexible from contracting until the end of executive and service support. Project team individuals combine functional and technical skills perfectly. Deep knowledge on SAP S/4HANA relevant features. Always looking for customer success.”
After a deployment of over 12 months’ duration in nine territories worldwide, this client gave NTT DATA perfect scores in every single category, both on Service & Support and all the Product Categories such as Operational Excellence, Organisational Change Management and Business Responsiveness.
The second Gartner Peer Insights review was offered by a transportation company in Spain. The client chose NTT DATA due to its strong services expertise and commitment to their objectives from the start of the project. With a 5.0 out of 5.0 overall user rating, the client highlighted NTT DATA’s knowledge, understanding of processes, project management, product capabilities and integration and deployment services. “NTT DATA has understood the main project objectives,” they commented.
Selecting SAP S/4HANA for general management functionality in their sector, the client rated NTT DATA five out of five in Service & Support, Integration & Deployment and Product Capabilities.
The two reviews were based on two different implementation uses. To that end, they both showcase NTT DATA’s capabilities to update clients’ processes and ERP infrastructure to successfully utilise SAP S/4HANA. From migrating data, through greenfield deployment of completely new platforms, to updating existing systems, NTT DATA are sector experts and leaders in the field.
Reach out today to learn more about our services and how we can help your team with SAP platform projects.